We read every message. Whether you've spotted a factual error, have a product to recommend, or want to talk to an editor, we're glad you're here.
Editorial & Corrections
Found a factual error, an out-of-date price, or a claim we didn't source properly? Please tell us. Correction requests are read by an editor and — where warranted — result in a public update noted on the affected article and in our Editorial Standards corrections log.
Email: editors@septicjournal.com
Product Recommendations & Tips
Have a product you think we should review, or a septic-industry story worth investigating? Send it our way. We can't respond to every tip individually, but we read them all and prioritize based on how many readers a story could help.
Email: tips@septicjournal.com
Press & Media
Journalists and researchers looking for expert commentary, data, or interview quotes on septic-related topics — we're happy to help where our research supports it.
Email: press@septicjournal.com
Business & Partnerships
Advertising inquiries, partnership proposals, and affiliate program applications go to a separate address. Please note we do not accept paid reviews, sponsored placements, or ranking-influence arrangements. Our Editorial Standards page has the full policy.
Email: business@septicjournal.com
Individual Diagnostic Help
We're often asked to diagnose specific septic system issues — a smell, a slow drain, a backed-up drain field. Please understand: we can't do this responsibly by email. Every system is different, and the wrong advice could cost you thousands of dollars or damage your property.
What we can do is help you find and evaluate a licensed septic contractor in your area. Our Costs & Installation section explains what to look for and what fair pricing looks like.
Response Times
- Corrections: within five business days
- Press inquiries: within three business days
- General tips and recommendations: we read every one, but don't reply individually unless we need clarification
- Business inquiries: within ten business days
SepticJournal is a digital-only publication. We do not maintain a public mailing address. All contact goes through the addresses above.